Seminars
| Sunday 15 Sep 2013 | ||||
 | 10:30 - 11:00 | | Understanding your shoppers - insights in consumer behaviour Speaker Claire Rowles, Mars Petcare UK | |
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| 11:10 - 12:10 | | Why understanding fleas and flea control is important for your business * Speaker Frontline Spot on Team, Merial | |
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| 12:10 - 12:40 | | Driving sales in the small animal category Speaker Justin Heaton, Burgess Petcare | |
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| 12:50 - 13:20 | | An introduction to responsible reptile retailing Speaker Chris Newman, REPTA | |
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| 13:30 - 14:00 | | Quick Training and Managing Parrots in Pet Shops - from budgies to macaws Speaker Mike Simmons, A World of Wings - in association with Liberta | |
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| 14:10 - 14:40 | | eCommerce: Get more online visitors. A look at the latest changes to Google Shopping and see how you could benefit from Google Remarketing Speaker David Mackley, Intelligent Retail | |
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| 14:50 - 15:10 | | Pay offs and penalties in the dog, human relationship Speaker Dr Roger Mugford, Company of Animals | |
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| Monday 16 Sep 2013 | ||||
| 10:30 - 11:00 | | eCommerce: Get more online visitors. A look at the latest changes to Google Shopping and see how you could benefit from Google Remarketing Speaker David Mackley, Intelligent Retail | |
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| 11:10 - 12:00 | | Why understanding fleas and flea control is important for your business * Speaker Frontline Spot on Team, Merial | |
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| 12:10 - 12:40 | | Beyond the BOGOF - strategies for creating customer loyalty Speaker Claire Hamblion, Supreme Petfoods | |
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| 12:50 - 13:20 | | How pet stores can thrive in the internet age Speaker Guy Blaskey, Pooch and Mutt | |
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| 13:30 - 14:00 | | Being independent does not mean being on your own; the uniqueness of the PPRA explained Speaker Diana Truman, PPRA | |
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| 14:10 - 14:40 | | Understanding your shoppers - insights in consumer behaviour Speaker Claire Rowles, Mars Petcare UK | |
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