28th - 30th September 2025  |  NEC, Birmingham
23 May 2024

Johnson’s launches first-ever National Pet Shop Day

Johnson’s launches first-ever National Pet Shop Day
National Pet Shop Day

PATS 2024 exhibitor Johnson’s Veterinary Products has launched the first-ever National Pet Shop Day – an event to mark the ongoing contribution of pet shops within the local community and to celebrate their services, knowledge, and experience.

National Pet Shop Day will take place on Saturday, 13th July 2024 when pet stores across the UK will be encouraged to throw open their doors and invite pet owners to come in and discover more about the services and products they offer.

When Johnson’s surveyed pet owners as part of its 2023 report into UK purchasing habits, it discovered that over half of respondents (57%) would prefer to speak to the vet in order to remedy a pet’s flea issue, despite the majority stating they find their pet shops and pet shops to be ‘knowledgeable’ and with an opinion that could be trusted.

Pet shops are often, in fact, the local health and wellbeing hubs of the pet world, and can provide practical advice and solutions for commonly occurring minor ailments (such as fleas, ticks, worms or general healthcare issues) – providing animal lovers with the confidence to know they are handling their pet’s conditions effectively and efficiently.

With National Pet Shop Day, Johnson’s wants to encourage the public to rediscover their local pet shop, and mark the ongoing, positive contribution pet shops and stores make to society. And in doing so, together we will look to stimulate new customer trial, increase footfall, and encourage repeat purchase.

A spokesperson for the company said: “For over 100 years Johnson’s has been working hard to support the pet trade, recognising the importance that pet shops and pet stores have within their communities.

“Pet owners have been relying on the dedicated, one-to-one support provided by their local pet shop for generations, and we feel that this commitment to improving the wellbeing of the nation’s pets (and their owners) is something worth celebrating.”

Johnson’s will be undertaking extensive media outreach in the run-up to National Pet Shop Day to promote the benefits of visiting a pet shop for common minor pet ailments, so there will already be noise generated that pet shops can capitalise on.

Johnson’s has also launched a dedicated website www.nationalpetshopday.com, crammed with promotional ideas, downloadable content, branded goodies, and practical advice to help retailers celebrate the day to its fullest.

On the website, retailers will soon be able to find:

  • A PR & Social Media Toolkit that will include helpful articles and templates that will offer guidance on how pet shops can maximise presence and encourage engagement in the run-up to and during the day itself.
  • An interactive Map highlighting all the pet shops that are planning National Pet Shop Day activities, which Johnson’s will then cross promote in its own communications. All pet shops will need to do is share their events on social media using the hashtags #NationalPetShopDay and #PetShopDayUK, or email us the details.
  • Downloadable infographics, photographs, logos, and activity sheets
  • Promotional items order section. We plan, as standard, to supply a basic promo package to all retailers who register their intention to participate on the website, but additional items will also be available for purchase via the website. The basic promo bundle will include: Two sizes of promotional poster; branded recyclable carrier bags; promo stickers; flyers and balloons.

Johnson’s Veterinary Products will be exhibiting at PATS 2024 at Telford International Centre from Sunday, 29th September to Tuesday, 1st October 2024.

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We are thrilled with the incredible response from our very first exhibition at PATS! The three days were absolutely brilliant, giving us the opportunity to connect with many new and existing customers. PATS proved to be the perfect platform for launching our new catalogue and introducing over 350 brand-new SKUs. We can't wait to be a part of next year's event at the NEC!

Tom Gwilliam
Sales & Marketing Director |  HugglePets

I think it’s a great idea to add a third day to PATS. We’re here for all three days, giving us enough time to meet everyone and make informed decisions about stocking new products. We also like PATS because of all the networking opportunities.

Tina Quest
Redpaw Pet Supplies, Devon

At PATS 2024 it was lovely to reconnect with our existing customers while also having the opportunity to meet potential new ones. We were thrilled to launch three new ranges during the show, Canagan Petite, Canagan Raw (Freeze Dried Treats and Toppers) and Symply Little, all of which have sold amazingly well, further highlighting the value of this event for showcasing our innovations. Looking ahead, we believe that the Birmingham NEC could offer significant advantages, including improved transport links and a larger venue to accommodate a growing number of exhibitors and visitors, both will enhance the overall experience.

Charlie Williams
Joint Managing Director |  Canagan Group

We’ve been rushed off our feet on all three days. It has been an excellent show and I love the fact you can spend more time with visitors. I will definitely need a larger stand in 2025

Cyril Geoffray
UK & Ireland national Sales Manager |  Zoo Med
We’ve missed going to Aqua so we’re really happy to be visiting the Aquatics Zone at PATS. We’ve come to see the new products, find out about deals on offer and meet people face to face. It’s also a great opportunity for networking with other shops and companies and building new relationships – something we have missed out on during the Covid years
Mark Warren
Partner |  West Dorset Aquatics
We’ve come to PATS for the whole three days because you just can’t do it justice in only two. For us, as we deal with the whole spectrum of the pet industry, we spend day one wandering through the halls to see what catches our eye and day two doing our buying – but we’ve found that by the end of the second day we haven’t always got round to everyone. So the third day is a real bonus. There is less of a rush to get it all done and we can spend more time building relationships and ensuring we’ve caught all the deals and found all the new products we might want to stock. PATS is an important highlight of the year and we wouldn’t want to miss any of it!
Toni Thornton
Managing Director |  Four Oaks Pet Supplies, Scarborough

It was great to see the Aquatics Zone sold out and full of exhibitors. For us at J&K it was a pleasure, as always, to catch up with a good number of our longstanding customers as well as meet with and introduce our brands and product ranges to potential new ones. Hopefully the new format for 2025, moving into a larger venue, capable of accommodating even more exhibitors, and with better air, road and rail access, will encourage even more visitors, allowing the show to grow in the years to come.

Ben Windeatt
Sales & Marketing |  J&K Aquatics
I’m a big advocate of having three show days because it gives you more time to spend with clients. PATS keeps growing in a good way because it gives more companies – big and small, old and new – the platform to make their mark. I had a look at the New Starter Zone and loved the buzz that these new companies were creating. PATS is great for the UK pet industry
Greg Van Praagh
Head of UK |  RPFC Group

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