PATS 2018

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Visitor FAQs - Sandown

How do I register for PATS?

You can register online or over the telephone.  Simply call us on 01892 862848.

Do I need to register to enter the show?

Yes. You will need to register for the show, either on arrival or prior to the event.  Registering in advance is the quickest and easiest way, as once you’ve registered, we’ll either email you or post you your e-ticket.   On arrival, simply scan your ticket at one of the registration points to receive your official PATS 2018 badge. Once your badge is printed, you will have full access to enter the show.

If you can’t print your e-ticket, simply make a note of the Badge Reference Number and bring it along to one of the manned registration points at the show, or if you have a smartphone, then you can scan this at one of the special barcode scanners.

I have lost my eticket and visitor reference details. Do I need to reregister?

No but please register here and enter your name and email address at the prompt then your existing reference number can be emailed to you.  You can then print this out or make a note of your unique number and bring it along.  If you have any problems, just call us on 01892 862848 and we can access your details to confirm your visitor reference number for you.

How much does it cost?

Registration and entry to PATS is completely free of charge.  We also offer all visitors:
  • Free participation in all seminars and demonstrations
  • Free parking for up to 1400 cars
  • Free show catalogue with full listings of all exhibitors
  • Free tea or coffee
  • Free wi-fi

Can I bring a colleague or guest?

Yes; you can bring along as many people as you wish, but they must be members of the trade and registered to visit – either on the day or in advance.  Registering a colleague is easy.  Simply use the reference number on your e-ticket to access your details and add their details under the 'Register a colleague' tab.

Is PATS open to the general public?

No.  PATS is a trade-only event; it’s open to retailers, distributors, manufacturers or other professionals in the pet supplies market.

Can I bring my dog or other pets to the show?

Unfortunately dogs (except Registered Assistance Dogs) or other animals are not allowed into the show halls. Please make arrangements for their care prior to arriving at the show.

Are children allowed into the show?

As this is a trade event children under 16 years of age can be admitted to the show, however they must be accompanied by a responsible adult.

What are the opening times?

PATS Sandown 2018

Tuesday 20 March 2018
9.30am – 5.30pm

Wednesday 21 March 2018
9.30am – 4.30pm

What refreshments facilities are at the show? Do you cater for special diets?

Your PATS visit includes a free tea or coffee upon arrival within the halls and Sandown offers a wide variety of hot and cold food, snacks and drinks. 

For more details of Sandown bars, restaurants and cafes please visit the Where to eat page

What are the car parking facilities for visitors at the venue?

There is 1400 free car parking spaces for visitors to PATS Sandown.

Car parking is free of charge for exhibitors & visitors at PATS 2018.

What access and facilities do you have for disabled visitors?

Entrances to the Main Grandstand, Esher Hall and the Eclipse Pavilion are all accessible by wheelchair, some assisted by ramps.  Lift access is available to all floors in the Main Grandstand and the Eclipse Pavilion.   

Disabled toilets are located on all floors in the Main Grandstand and Eclipse Pavilion.

Wheelchair hire is available at Sandown Park free of charge, however it is very limited.  You are able to pre-book this facility based on a first come, first served basis.  Please contact James Wilcox on +44 (0)1372 464348 for more details and to book.  Wheelchairs can be collected from the Security Desk in the Main Grandstand Foyer.

What WiFi facilities are there at PATS Sandown?

For free WIFI at PATS Sandown search for ‘Free Jockey Club WiFi’ and follow instructions.
Cards will be available at registration with these details on

PATS Sandown 2017 Video

2017 Exhibitors